Connectivity

Connectivity has become an everyday, necessary business tool and demand for fast and reliable connectivity grows on a daily basis. Finding the right connectivity solution for your business is key to maximising your technology investment. Whether you’re looking to enhance your UC system with SIP, achieve higher bandwidth, connect offices via a managed WAN, find a competitive business mobile package or enhance your customers’ experience with Inbound/NGN Services, Blackstar Solutions has a range of innovative and cost-effective connectivity solutions.

SIP trunks offer a highly flexible, lower cost alternative to ISDN for inbound and outbound calls.

SIP trunking is a standards-based replacement for traditional ISDN phone lines. It connects your phone system to the public telephone network via an internet connection. At Blackstar Solutions, we provide secure, robust and resilient SIP trunking which integrates seamlessly into your telephony and data infrastructure. Compared to ISDN, SIP trunking offers cost savings on a per channel basis and is more flexible in terms of the quantity and type of numbers you can use. It’s also quicker to install and offers a robust business continuity service that ensures your business never loses any calls.

Traditional fixed line communications remain a fundamental service for many UK businesses. It’s a critical business requirement to receive inbound calls and make outbound calls without any interruption to service.

Working with Openreach, Blackstar offer high quality, business grade, fixed line services, tailored to your specific needs. You can choose between analogue, ISDN2 and ISDN30 lines and will only pay for the services you use. We can even help reduce your traditional fixed line estate and support your business in its transition from a legacy technology to a flexible SIP environment.

Blackstar Solutions have partnered with major networks O2, Vodafone and Soti, and are well placed to provide a bespoke tariff to suit your business.

With the explosion of mobile devices in the marketplace and the seemingly endless evolution of mobile apps and accessories, it can seem a daunting task to analyse which tariff package is most appropriate for your organisation. Blackstar Solutions will work closely with you to fully understand your needs, whether you prioritise flexibility, choice, cost or control. We then establish the best solutions and services available from the UK’s leading mobile vendors and phone networks. The right solution is one that enables effective working and cost efficiency with a partner who remains accountable from beginning to end.

With increasing business demands accelerating the need to converge voice, data and video onto a unified network, businesses need to evolve their internet strategies in order to access new technologies in an efficient, fast and secure way.

At Blackstar, we provide business grade connectivity options that give you the speed, capacity, flexibility and control that is required to support your business communications. We offer multiple internet access technology options to meet and exceed business demand. These solutions include ADSL, FTTC, EoFTTC, EFM and Ethernet, with speeds ranging from 2Mb to 1Gbps. Our dedicated internet access services use a wide range of carriers, including Gamma, BT, Virgin Media, TalkTalk and Vodafone.

Your WAN (Wide Area Network) should enable you to expand your IT services, regardless of location, allowing users to share access to applications, services and other centrally located resources.

MPLS (Multi Protocol Label Switching) and VPLS (Virtual Private LAN Service) solutions deliver resilient, secure, multi-point connections across any type of transport medium, using any protocol. MPLS and VPLS solution support a wide range of access technologies such as voice, data, video, internet and hosted services. Blackstar Solutions work with carriers to control how traffic is routed on the network, manage capacity, prioritise services and prevent congestion. Our MPLS-based services offer secure, highly resilient connectivity between multiple sites and enable provisioning of centralised services, efficiently directing network traffic to prioritise your most important data.

Are you looking to handle growing call volumes, maximise service continuity, deliver a non-geographic or geographic numbering strategy, all at a competitive price?

At Blackstar, we offer scalable inbound voice services that ensure the highest call quality, thanks to the in-built resilience and reliability of our platform. Our inbound platform has multiple features to help your business manage incoming calls more efficiently, as well as the resilience and flexibility to ensure better customer service. From simple call routing through to comprehensive call centre services and management tools, Blackstar can meet your needs. Calls can be routed to any location, giving you control over how your business handles inbound calls and enquiries.

Solutions from Blackstar